Management Case Study Creating And Implementing A Balanced Scorecard

7384 Words Feb 22nd, 2011 30 Pages
Management Case Study Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain

“The Ministry of Works is a world-class application: the organisation is committed to investing in the future of itself and the country by building on the best management techniques they can find. Their programme is as good as anything we have seen.” Dr David Norton – Co-creator of the Balanced Scorecard

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Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain

API Case Study

Creating and Implementing a Balanced Scorecard: The Case of the Ministry of Works - Bahrain
By Bernard Marr* and James Creelman
Abstract: This case
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“We held Open Space/Knowledge Café style sessions with over 200 key staff where we explored and discussed how our present strategies, as described through the Balanced Scorecard [see below], aligned to the Bahrain National Vision and what we needed to do to strengthen the alignment," explains Raja Al Zayani, Chief of the Strategic Planning and Quality Management (SPQM) Section, which serves as the MoW’s Office of Strategy Management (OSM). "The sessions in many ways validated our existing work as we discovered that our strategies already embodied a high degree of alignment with the national goals.” Four Strategic Themes In essence the MoW's strategies are described through four themes: 1. Public-private partnership: The best harnessing of private sector forces and public private partnership. 2. A key planning player: Ensuring effective collaboration and coordination among Government agencies in order to fully contribute towards effective national strategic and structural planning. This includes ensuring effective policy planning/making and regulatory

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