Essay on Management Case Application Chapter 7

1408 Words Aug 13th, 2014 6 Pages
Chapter 4: Job AnalysisContinuing Case: The carter cleaning company: The job description1. What should be the format and final form of the store manager’s job description?Ans:
The format noted in figure 4-6 could be a reasonable format to use. Students mayrecommend that Jen should include a “standards of performance” section in the job description.This lists the standards the employee is expected to achieve under each of the job description’smain duties and responsibilities, and would address the problem of employees notunderstanding company policies, procedures, and expectations. In addition, students mayrecommend that Jennifer instead take a competency-based approach which describes the job interms of the measurable, observable,
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(Your recommendations regarding the latter shouldinclude completely worded advertisements and recommendations regarding any otherrecruiting strategies you would suggest we use.) Ans:
The students should review the section on external sources of candidates, and their responses should include advertising and the possible use of employment and/or temp agencies.

OrSpecifically, my recommendations should include:
Completely worded classified ads.
Students will vary in their creative approaches. Agood teaching method is to have them email their ads to each other and have thestudents rank order which ad they would apply to. Determine what made the adattractive and ask the other students to modify the ad according to what they justlearned.
Recommendations concerning any other recruiting strategies you suggest they use.
Students will offer a wide variety of suggestions. Among the likely responses are: radioads, flyers/handbills, and direct mail to former employees (we miss you—maybe thegrass didn’t turn out to be greener on the other side). Some students will consider targetmarketing. For example, Jennifer could re-engineer the job to fewer hours and recruit part time workers, greatly increasing the pool of potential employees.
Chapter 6: Employee testing and selectionContinuing Case: The carter cleaning company: Honesty testing
Jennifer and her father are

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