Management and Conflict Resolution Essay
Conflict can be defined as “a process that begins when one party perceives that another party has negatively affected, or it is about to negatively affect, something the first party cares about”,(Huczynski and Buchanan, 2007). Huczynski and Buchanan (2007) also perceive conflict as a mental state which has to be acknowledged by the two parties involved to comply with its definition. In an organizational environment, conflict is strongly connected to managerial skills. There are different situations where conflict can occur but it is often a consequence of lack of communication, misunderstandings, disagreements which mean basic human …show more content…
Huczynski and Buchanan (2007) define the three ways thorough which the process of co-ordination deploys: formal direction, mutual adjustment and special liaison. These are measures taken to prevent conflict in the first place and are used depending on the structure of the organization.
Formal direction represents all the written orders employees receive from senior staff. These include rules, policies and hierarchy. These are basic implementations that are necessary even in small companies, and contribute to the