Maintaining and ensuring a harmonious relationship between an employee and client is crucial within any occupation especially nursing. Thus communication is a vital factor for health professionals, communication can be defined as a dynamic method between two individuals that intendeds to provoke a rejoinder. (Day, Levett-Jones and Kenny 2012). As stated by (Lanette Anderson 2012) it has been alleged that up to 80% of our communication is non-verbal, meaning that we must be aware of our actions, body language, tone, eye contact when dealing with a client. Therapeutic relationship is a terminology commonly used within the nursing profession, which essentially defines the relationship between a nurse and patient (Day, Levett-Jones and Kenny 2012).
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Perception is defined as the way something is being observed or understood according to Merriam Webster. Each individual interprets and perceives situations differently; it is essential that health care professionals ensure that each patient is completely aware of what care is being provided to them and how it will benefit them in improving their health. Communication is a reciprocal interface; therefore it is crucial that nurses understand the other party’s perception of barriers in order to effectively communicate with the patient, as adequate communication is impossible without an acceptable understanding of the perceptions of the other party (Park & Song 2005). As a result Jack perceives the help being received by the nurses in a negative light, feeling as though they are implying he is injudicious by asking the same questions repeatedly each day and isn’t aware of how it is benefiting him resulting in further frustration. Whereas the nurses view oppositely as their core objective in questioning Jack each day is to ensure that he still aware of his surroundings and hasn’t conquered any memory loss, as it is a complex cognitive process with many components of which some are more susceptible to within age then others especially with a suspected stroke (Warren, 2008). Therefore the nurses need to ensure that each patient has a clear understanding of the reasons behind their actions and how it is benefiting the improvement of their health in the long term. Specifically Jack’s health, nurses need to inform him prior to commencing the questioning as to why repeated questioning is vital and the benefits to doing so. This will build a sense of trust within the therapeutic relationship and lead to Jack becoming more co-operative rather than frustrated and angry with the Nurses, resulting n the nurses’ perceptions of the Jack becoming
Perception is defined as the way something is being observed or understood according to Merriam Webster. Each individual interprets and perceives situations differently; it is essential that health care professionals ensure that each patient is completely aware of what care is being provided to them and how it will benefit them in improving their health. Communication is a reciprocal interface; therefore it is crucial that nurses understand the other party’s perception of barriers in order to effectively communicate with the patient, as adequate communication is impossible without an acceptable understanding of the perceptions of the other party (Park & Song 2005). As a result Jack perceives the help being received by the nurses in a negative light, feeling as though they are implying he is injudicious by asking the same questions repeatedly each day and isn’t aware of how it is benefiting him resulting in further frustration. Whereas the nurses view oppositely as their core objective in questioning Jack each day is to ensure that he still aware of his surroundings and hasn’t conquered any memory loss, as it is a complex cognitive process with many components of which some are more susceptible to within age then others especially with a suspected stroke (Warren, 2008). Therefore the nurses need to ensure that each patient has a clear understanding of the reasons behind their actions and how it is benefiting the improvement of their health in the long term. Specifically Jack’s health, nurses need to inform him prior to commencing the questioning as to why repeated questioning is vital and the benefits to doing so. This will build a sense of trust within the therapeutic relationship and lead to Jack becoming more co-operative rather than frustrated and angry with the Nurses, resulting n the nurses’ perceptions of the Jack becoming