WHAT CUSTOMERS LOOK FOR!
The Magi was the name given to three kings, also referred to as the "three wise men" who visited the infant Jesus and brought him gifts of gold, frankincense and myrrh. It is folklore that they had a great knowledge of stars and people all over the world admired them as masters of astrology. All these three had great spiritual and symbolic value. It is said that the gold was a symbol of kingship, the frankincense was a symbol of spiritual excellence and the myrrh was that of death. The tradition carried on and in literature the Magi are symbolic of people who brought just the right gift for everyone. They were so wise that they knew exactly what each and every person needed. In other words, they were masters at the …show more content…
Especially in the services sector, the expectations of customers vary a great deal and there is no end to how good one wants to feel when one has paid for something to be done. Sky is the limit when one comes to fulfilling the aspirations and expectations of others. Besides, one cannot please everyone all the time. After all, there are no Magi in the current world. So, the million dollar question for the services industry is "What do customers want?"
Well, having founded translation services in Dubai, operating all through the UAE and GCC countries for more than twenty years and having learned a great deal about the industry, Communication Legal Est. is better placed than anyone else in the business to answer this question. The company operates on four basic principles of customer …show more content…
Customer Service: Customer service department in any organization is a specialized team that constantly monitors customer trends and measures their response after they have availed the services. A proactive customer services team would ensure valuable feedback from customers regarding their experience with the translation agency. After in-depth analyses of the feedback, the team would come up with ideas, solutions and suggestions to improve weak areas. Communication Legal Est. has established a highly professional and responsive customer service team that monitors customer feedback and provides solutions that will help our team of professional translators to always meet customer's
The Magi was the name given to three kings, also referred to as the "three wise men" who visited the infant Jesus and brought him gifts of gold, frankincense and myrrh. It is folklore that they had a great knowledge of stars and people all over the world admired them as masters of astrology. All these three had great spiritual and symbolic value. It is said that the gold was a symbol of kingship, the frankincense was a symbol of spiritual excellence and the myrrh was that of death. The tradition carried on and in literature the Magi are symbolic of people who brought just the right gift for everyone. They were so wise that they knew exactly what each and every person needed. In other words, they were masters at the …show more content…
Especially in the services sector, the expectations of customers vary a great deal and there is no end to how good one wants to feel when one has paid for something to be done. Sky is the limit when one comes to fulfilling the aspirations and expectations of others. Besides, one cannot please everyone all the time. After all, there are no Magi in the current world. So, the million dollar question for the services industry is "What do customers want?"
Well, having founded translation services in Dubai, operating all through the UAE and GCC countries for more than twenty years and having learned a great deal about the industry, Communication Legal Est. is better placed than anyone else in the business to answer this question. The company operates on four basic principles of customer …show more content…
Customer Service: Customer service department in any organization is a specialized team that constantly monitors customer trends and measures their response after they have availed the services. A proactive customer services team would ensure valuable feedback from customers regarding their experience with the translation agency. After in-depth analyses of the feedback, the team would come up with ideas, solutions and suggestions to improve weak areas. Communication Legal Est. has established a highly professional and responsive customer service team that monitors customer feedback and provides solutions that will help our team of professional translators to always meet customer's