Fisher Consulting Group Case Study

Fisher Consulting Group is appreciative of the opportunity to continue working with The TurnerRound on incorporating Machine-to-Machine technology into your business. Now that The TurnerRound has been introduced to this emerging technology and understands how competitors are using M-2-M, our business is now to focus on the most important aspects of Machine-to-Machine computing. Our team would like to meet with management to help identify, test, and implement solutions to any discrepancies found with this emerging technology. Fisher Consulting narrowed down their discussion topics to three key points (In order of significance): 1) customer service 2) back-end operational efficiencies and 3) front-end cost cutting.
The most important aspect that we are trying to incorporate into your …show more content…
The M2M technology will provide more efficient labor by increasing a server’s utility function. As an example, the server will only tend to the customer when they call for service; therefore eliminating the issue of checking on customers when they do not need any assistance. The elimination of duties will allow the company to scale back their workforce and thus wage expenses over time. There will no longer be a need for cashiers and the number of servers will also be reduced. Another area that costs may be cut is through the more efficient communication that the M2M technology will provide. Because the technology will automatically inform management of the status of inventory levels, it will help reduce the possibility of inventory expiring and ultimately going to waste. The cost cutting tactics of our M2M technology will be incorporated into your business gradually and will result in a significant advantage in the future. Overall, M2M technology will cut a significant number of costs for your company and effectively increase The TurnerRound’s bottom