The companies well known and unique style brand image, has made a solid celebrity following, creating exclusive collections with star 's such as Rihanna, Kelly Osbourne, and Nicki Minaj, to name but a few (Celebrity Endorsement Ads, 2011). The brand gets a tremendous amount of verbal support from expert make up artists. MAC values making high quality, fashion forward items, in which they pride themselves in. Furthermore, MAC has a program set up called the "Back to MAC" where customers are rewarded by the company. The "Back to MAC" works by clients returning six packaging holders to a MAC beauty care products counter. The customer 's are then given a free MAC lipstick of their decision. From doing this, the organisation is making a loyal bond giving customer 's something in return for their dedication. This makes customer 's feel important and recognised by the company, by taking part in the …show more content…
One weakness the organisation is confronting, is that the pricing of it 's items are more than the normal drug store brands in shops. For a normal minimum wage person, the price of MAC Cosmetics could be an obstruction to buying the product. Also, only professional make up artist 's can receive the MAC cosmetics PRO colour line, this is not available to the general public. By not having their professional colour line accessible to the general public, MAC may potentially be losing clients who are looking for professional, long lasting cosmetic