The case study provided some valuable information about a horrific incident that occurred at the Indiana State Fair on August 13, 2011, during an outside concert. On this day, a group of approximately 12,000 people enthusiastically gathered to watch Sugarland, a country music band, perform on the stage at the Louisiana State Fair. The International State Fair Officials and its management team scheduled the event with hopes to provide fun and entertainment, but the expected fun-filled evening turned out to be an unexpected crisis that caused chaos to quickly change the mood of the event. Regrettably, The International State Fair Officials and their management team had not used crisis management to develop a crisis plan, in an attempt to prepare
