A. “Listening…is just as important as speaking in the communication process” (Adler & Proctor, 2014, p. 218).
1. Listening furthers our understanding of what others are communicating, and therefore improves our relationships and promotes more successful interactions, including better conflict resolution.
2. Listening also provides us with information about the other person, other topics, a situation, or directions.
B. Just as we struggle with being effective speakers, we face several challenges with being effective listeners.
C. Today, I, along with Candice, will discuss some of the common types of ineffective listening. I will focus on pseudolistening, stage-hogging, and insulated listening.
II. Body
A. First, pseudolistening …show more content…
We pseudolisten when we don’t feel like putting in the effort to listen, when we are not interested with what is being said, or when we are preoccupied with our own thoughts.
2. I will play two clips, one is from Disney’s The Emperor’s New Groove and the other is from Pixar’s The Incredibles, that demonstrate this concept.
a. https://www.youtube.com/watch?v=2HLkWn2OBFc In the first video clip, we can see that Kuzco was expressing pseudolistening in the form of being focused on Yzma’s appearance rather than what she was speaking.
b. https://www.youtube.com/v/iiN46NXJ1_Q?version=3&start=12&end=46&autoplay=0&hl=en_US&rel=0 In the second clip, we can see two instances where Bob is pseudolistening. The first is when his wife asks him if it is really necessary that he read at the table, to which he answers “uh, yeah” with a pause in between the two words. He is obviously focused on what he is reading in the newspaper than his wife. The other instance is when Bob’s wife tells him that their son, Dash, was sent to the principal’s office again and Bob replies “good, good” when the situation his wife was mentioning was not good.
B. Second, stage-hogging is where the listener “[tries] to turn the topic of conversations to themselves instead of showing interest in the speaker” (Adler & Proctor, 2014, p. …show more content…
Another example of insulated listening is when parents attempt to chat with their children about their grades. The child will tune out their parents lecturing them on the importance of completing their homework on time and to their best ability to get high marks and that good grades will determine their college opportunities after high school. When the parents finish and ask the child if they understand, the child will probably say “Yeah, okay” or “Fine” but will be unaffected by their parents’ words because they really do not care.
III. Conclusion
A. To recap, the first step to becoming a better listener is recognizing the ineffective listening methods of pseudolistening, stage-hogging, and insulated listening in our communication. Practicing these types of listening make an individual appear disrespectful or conceited, whether that is true of the individual or not. Furthermore, if we do not listen, really listen, we will miss important information and leave no opportunity to learn from or about others.
B. Now, Candice will discuss three other types of ineffective