Thank you for contacting Hyundai Motor America. We thank you for providing documentation toward your reimbursement request for repairs performed on your 2007 Santa Fe Se.
We have received your documents and we thank you for providing them to us. However, while reviewing the documents we have found that we still require a valid proof of payment document for the expenses that were spent on the repair and your proof of ownership to review your reimbursement request. Examples of both documents needed are provided below for your assistance:
Proof of Ownership- Current vehicle registration (preferred), sales contract, bill of sale or buyer's order.
Proof of Payment- If the repair order is not marked as "PAID", then provide a copy of both sides of a canceled check (the front of a check is acceptable if …show more content…
You may also fax or mail these documents:
E-mail:
ConsumerAffairs@HMAUSA.com
Fax:
(602) 588-2599
Mail:
Hyundai Motor America (HMA)
P.O. Box 83835
Phoenix, AZ 85071-3835
Once we receive the requested information, we will complete the review of your reimbursement request. We appreciate your patience as the review process may take approximately 7-10 business days from the date of receipt of the requested information.
If you have any additional questions or concerns, please contact us again and we will be glad to assist you further. We can be reached by e-mail (ConsumerAffairs@HMAUSA.com) or by calling our toll-free customer service number (800-633-5151).
Hyundai Customer Connect Center Hours of Operation
Monday - Friday: 5:00 AM to 7:00 PM Pacific Time
Saturday - Sunday: 6:30 AM to 3:00 PM Pacific Time
We have documented your comments and updated your case. Case number 8302278 can be referenced if we can provide any further assistance.
Thank you for contacting Hyundai Motor