The first way is to hire based off experience and education level. During the hiring process of team leaders, it should be the management’s number one priority to hire someone with the ability and experience to fulfill the role and meet all the job requirements. The management team and human resource department should all be aware of the specific leadership qualities and skills that they are searching for in a team leader during the hiring process. “Knowing which job characteristics to emphasize during the hiring process can improve your chances of attracting and hiring the appropriate candidate for the job” (Gupta, Lee, and Kicklighter, 2015, p. 46). It is very important for everyone to be aware of the ideal and most qualified candidate during the hiring process in order to promote quality leadership skills. Another aspect that the company should consider in regards to leadership, it to have the team leaders attend training sessions on how to motivate and coach employees. Training is an effective way for people to learn new techniques and skills needed to enhance his/ her job duties and performance, which is why a training program will be beneficial to all team …show more content…
Having a trainer gather the team leaders once a month and demonstrate effective interpersonal skills will help the team leaders understand the do’s and don’ts in terms of effectively communication with the employees. Role playing is also a great tool to promote interpersonal skills. The trainer could give the team leaders a scenario and he/ she has to implement and practice the interpersonal skills in order to communicate with the employee. We have all heard that practice makes us better and that is exactly what the company needs to offer in order for the team leaders regarding interpersonal communication