Lee Dentith Case Summary

Improved Essays
Lee Dentith was frustrated with the four hour wait that his sick child had to endure before they could consult with a GP. Given the backdrop of the recent recession in the UK and the ongoing aging population, he realized that there would be cost constraints seen at the National Health Service. Lee needed instant care for his child and saw a huge gap between what he needed and what was available.

When Lee researched the numbers more closely, he found that of the population of 60mm+ in the UK each person on average visited the doctor five times a year. Nearly half of all the appointments took over three days to fulfill and 15% of them took over a week to fulfill.

Lee took a very personal look at this pain point and envisioned his dream scenario,

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