Opportunities for Improvement for PCS Using Lean Management and Six Sigma Principles:
Throughout the year’s healthcare organizations have increasingly used the Lean Six Sigma principles to improve operating efficiency in their organization to better deliver care to the patients (Poksinska, Fialkowska-Filipek & Engström, 2017). The Lean Six Sigma was originally used in manufacturing businesses as a strategy for improvement by increasing performance that inheres to better customer satisfaction and improved results of the bottom-line (Laureani, Brady & Antony, 2013). In healthcare, Lean Six Sigma has been used to map and analyze patient flow in relations to wait-time, as well as provide administrative and financial improvements (Laureani, Brady …show more content…
Currently, by having walk-in services at PCS, it is unpredictable what time patients are coming in, what procedures are demanding, and how to efficiently schedule the physicians and medical staff accordingly to the high or low levels of peak productivity periods. Also, it is creating low productivity levels where there is idle time and less profit …show more content…
Healthcare organizations are now looking for better ways to meet the increasing medical demands of the patients. Many healthcare organizations are finding new approaches to match the staffing productively level with the increasing volume of patients in an effort to continue have patient satisfaction. Health organization must establish measurable stretch goals by incorporating the method of S.M.A.R.T goals in terms of being specific, measurable, achievable, realistic, and timely in order to successfully achieved their goals. These goals must be realistic and achievable and beneficial to the healthcare organization, its staff, and the patients.
In establishing five key specific measurable stretch goals that will improve productivity and enhance patient satisfaction would be as follows:
• Healthcare organizations must benchmark productivity with compensation.
In a effort to receive Medicare reimbursement and payments types, the productivity input cost must increase with wages and other cost. Establish a setting where the workforce work consistent daily to increase profits to compensate for the increase of labor
Throughout the year’s healthcare organizations have increasingly used the Lean Six Sigma principles to improve operating efficiency in their organization to better deliver care to the patients (Poksinska, Fialkowska-Filipek & Engström, 2017). The Lean Six Sigma was originally used in manufacturing businesses as a strategy for improvement by increasing performance that inheres to better customer satisfaction and improved results of the bottom-line (Laureani, Brady & Antony, 2013). In healthcare, Lean Six Sigma has been used to map and analyze patient flow in relations to wait-time, as well as provide administrative and financial improvements (Laureani, Brady …show more content…
Currently, by having walk-in services at PCS, it is unpredictable what time patients are coming in, what procedures are demanding, and how to efficiently schedule the physicians and medical staff accordingly to the high or low levels of peak productivity periods. Also, it is creating low productivity levels where there is idle time and less profit …show more content…
Healthcare organizations are now looking for better ways to meet the increasing medical demands of the patients. Many healthcare organizations are finding new approaches to match the staffing productively level with the increasing volume of patients in an effort to continue have patient satisfaction. Health organization must establish measurable stretch goals by incorporating the method of S.M.A.R.T goals in terms of being specific, measurable, achievable, realistic, and timely in order to successfully achieved their goals. These goals must be realistic and achievable and beneficial to the healthcare organization, its staff, and the patients.
In establishing five key specific measurable stretch goals that will improve productivity and enhance patient satisfaction would be as follows:
• Healthcare organizations must benchmark productivity with compensation.
In a effort to receive Medicare reimbursement and payments types, the productivity input cost must increase with wages and other cost. Establish a setting where the workforce work consistent daily to increase profits to compensate for the increase of labor