The measuring and reporting on healthcare quality is very important, because it gives the employees, consumers and employers not only the ability to make informed decisions but also helps them to look for the best available care. The assessment of healthcare quality is more than informing buyers and consumers about their choices. It’s about giving feedback to health plans, medical groups and doctors so they can address and improve any quality issues (NCQA, n.d.). The two methods of quality measurement that I chose are the plan-do-study-act (PDSA) and the lean six-sigma.
