Leadership Qualities at Tesco Essays

2265 Words May 24th, 2013 10 Pages
Leadership qualities at Tesco
Leadership framework and styles in a medium sized Tesco store

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Table of Contents
1. Introduction..............................................................................................................1
2. Defining Leadership.................................................................................................1
3. Management versus Leadership.............................................................................2
4. Tesco’s Leadership Framework...............................................................................2
4.1
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4.2 Empowerment
The style of leadership can vary depending on the task. Some managers allow teams to take charge of their own decision making for many tasks. Team leaders will set the objectives, but empower team members to decide how these objectives are achieved. This has several advantages; it helps to motivate individuals in the team and it draws on the expertise of the members of the team.
4.3 Productivity
One of the key challenges of a Tesco bakery manager’s job is to ensure his team produces the right products to meet demand at key times. His usual management approach is to allow the team to take responsibility for achieving the desired result. In this way, the team not only buys into the activity, but also develops new skills. For example, when the bakery expanded its product range and the team needed to ensure that all the products would be on the shelves by 8.00 am, the manager rather than enforce a solution, he turned to the team for ideas.
The team solved the problem by agreeing to split break times so that productivity could be maintained. The manager’s approach produced a positive outcome and increased team motivation.

5. Leadership Styles
Tannenbaum and Schmidt (1973) categorised different leadership styles. They suggested that leadership styles could be explained on a scale ranging from “autocratic” through “democratic” to “laissez-faire”.

The autocratic or authoritarian style is

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