The purpose of this assignment is to choose a topic that we have covered; Leadership, and relate it to my experience at my work place. However, my experience describes the difference in managerial qualities within my place of work. The theories that I have chosen to use are Mintzberg and Fisher and Torbert.
I am currently working in a retail sector; my place of work is very busy with lot of customers visiting for shopping. However, in my company, we have five team leaders, which I sometimes find complicated to get use to all of them, due to the fact that they have different personality traits and characteristics
However, I have a team leader I don’t get along with due to the fact that she’s too strict. On the other hand, during a shift, I was assigned a role to provide customers with necessary information by the strict team leader, and she didn’t brief me about the …show more content…
However, my other team leader who I explained the situation to is the diplomat, a conformist, conflict avoider, gives loyalty to the team and works to standard. Nevertheless, the team leader has also experienced such situation before becoming a team leader, my thought is that he felt like he had to be diplomatic.
On the other hand, Mintzberg published his Ten Management Roles in his book, "Mintzberg on Management: Inside our Strange World of Organizations," in 1990, which managers execute in the conduct of their jobs and the ten roles are then divided up into three categories - interpersonal, informational and decisional
I am currently working in a retail sector; my place of work is very busy with lot of customers visiting for shopping. However, in my company, we have five team leaders, which I sometimes find complicated to get use to all of them, due to the fact that they have different personality traits and characteristics
However, I have a team leader I don’t get along with due to the fact that she’s too strict. On the other hand, during a shift, I was assigned a role to provide customers with necessary information by the strict team leader, and she didn’t brief me about the …show more content…
However, my other team leader who I explained the situation to is the diplomat, a conformist, conflict avoider, gives loyalty to the team and works to standard. Nevertheless, the team leader has also experienced such situation before becoming a team leader, my thought is that he felt like he had to be diplomatic.
On the other hand, Mintzberg published his Ten Management Roles in his book, "Mintzberg on Management: Inside our Strange World of Organizations," in 1990, which managers execute in the conduct of their jobs and the ten roles are then divided up into three categories - interpersonal, informational and decisional