Knowledge Management Working Group Case Study

Decent Essays
2. The Squadron Commander (SCO) of 6th Squadron, 6th Cavalry requested the unit to conduct a Knowledge Management Working Group (KMWG) consisting of Commissioned and Warrant Officers from all sections of the squadron operational/staff functions to perform a formal investigation of Knowledge Management. Specifically, the KMWG was to identify how information is consolidated, procured, and disseminated. CW3 Athena Barnhill, 6-6 Cavalry’s Aviation Materials Officer (AMO), led the working group as the Knowledge Management Officer (KMO).

3. 6-6 Cavalry Regiment has observed a lack of information flow throughout all levels of the formation, and most noticeably at the junior ranks of the squadron. This has led to a decrease in productivity and
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The results of the KMWG discovered that the unit has not established standard operating procedures. The unit attempted to remedy this by increasing the frequency of leadership/staff meetings. Subsequently, the noticeable absence of the staff and leadership had a detrimental effect of the morale. Additionally, this method of increasing the frequency of meetings does not address the lack of information flow because it does not adequately force leaders to disseminate the information to their subordinates. Utilizing the five steps of the knowledge management process (asses, design, develop, pilot, and implement) the unit will improve at capturing and transferring knowledge, providing timely and relevant information and knowledge, and enabling an adaptive and learning organization while supporting the command.

5. Knowledge Management Components:
a. Processes and Policies. The S3 and S6 will establish a KM SOP NLT 17 Sep 17. NLT 14 calendar days after receiving this SOP, all NCOs, Warrant Officers, and Commissioned Officers will read and back brief their leadership. During inprocessing, Soldiers will be required to read the KM SOP.

b. People. Leaders will remain engaged with their subordinates and conduct a close-out formation in order to disseminate pertinent information prior to releasing Soldiers. If leaders are unable to conduct a formation, they will be required to notify the Soldier via a digital device; i.e., text or phone call. Leaders must ensure Soldiers know how to access training schedules and pertinent documents on the

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