Knowledge Management ( Km ) Is The Most Important Parts Of Any Organization

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Knowledge management (KM) is now considered as one of the most important parts of any organization and a complement to the hospitality activities. With new economy increasingly becoming a more knowledge-based economy, knowledge is becoming the most important asset for organizational success among other assets such as capital, materials, machineries, and properties as stated by Wong (2005). KM is the practice of selectively applying knowledge from previous experiences of decision-making to current and future decision making activities with the express purpose of improving the organization’s effectiveness (Jennex, 2005). The KM success is reusing knowledge to improve organizational effectiveness by providing the appropriate knowledge to those that need it when it is needed. Today, more and more information technologies have been adopted in support of knowledge management as reported by Jennex et al. (2007).

Hicks (2007) agreed with Tserng (2004) that it has been argued that the effectiveness of KM depends on how the generation of new knowledge is organized and how existing knowledge is transferred throughout the organization. Recent studies have expressed considerable interest in knowledge sharing practices and benefits of knowledge transfer and sharing have been discussed widely among scholars and practitioners. Kong, P. (2009) agreed with Debowski (2006) that the knowledge is a process in general system theory with four categories including knowledge acquisition and…

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