1. Introduction
Knowledge management has obtained a great amount of momentum as a critical tool for organisational competitiveness (Antonova & Gourova, 2009:1). Knowledge management (KM) can be defined as the deliberate and organised coordination of the employees of the organisation, the technology, organisational structures as well as processes in order to benefit the organisation through innovative practices and reuse. This coordination can be reached through creating, sharing as well as applying of the knowledge and remembering the important lessons learned as well as best practices in order to ensure continued learning in the organisation (Dalkir, 2011:2)
In present-day situations of uncertainty and continuous change, organisations struggle to reach sustainable competitive advantage, by only seeking product-market based strategy or strategies that are resource based. Organisations need to acknowledge the importance of knowledge present in the organisation and utilize the knowledge through suitable knowledge management strategies and align the knowledge strategy with the business strategy. In order to a sustainable competitive advantage, organisations need to develop new knowledge by using creative and innovative methods and build new capabilities (Suresh, 2003:6).
2. Objectives of assignment
The objectives of this assignment is to state what the rationale is for developing knowledge management strategies in organisations. Another objective would be to describe the information and knowledge audit by looking at various ways of conducing investigations of what is currently happening in your organisation. In this …show more content…
The eight phases of conducting an audit
There are eight possible phases in conducting an audit. These phases include, preliminary phase, the learning day, measurement criteria, audit interviews, development of knowledge maps, the feedback event, implementation plan development and Implementation (Burnett, Illingworth and Webster,
Knowledge management has obtained a great amount of momentum as a critical tool for organisational competitiveness (Antonova & Gourova, 2009:1). Knowledge management (KM) can be defined as the deliberate and organised coordination of the employees of the organisation, the technology, organisational structures as well as processes in order to benefit the organisation through innovative practices and reuse. This coordination can be reached through creating, sharing as well as applying of the knowledge and remembering the important lessons learned as well as best practices in order to ensure continued learning in the organisation (Dalkir, 2011:2)
In present-day situations of uncertainty and continuous change, organisations struggle to reach sustainable competitive advantage, by only seeking product-market based strategy or strategies that are resource based. Organisations need to acknowledge the importance of knowledge present in the organisation and utilize the knowledge through suitable knowledge management strategies and align the knowledge strategy with the business strategy. In order to a sustainable competitive advantage, organisations need to develop new knowledge by using creative and innovative methods and build new capabilities (Suresh, 2003:6).
2. Objectives of assignment
The objectives of this assignment is to state what the rationale is for developing knowledge management strategies in organisations. Another objective would be to describe the information and knowledge audit by looking at various ways of conducing investigations of what is currently happening in your organisation. In this …show more content…
The eight phases of conducting an audit
There are eight possible phases in conducting an audit. These phases include, preliminary phase, the learning day, measurement criteria, audit interviews, development of knowledge maps, the feedback event, implementation plan development and Implementation (Burnett, Illingworth and Webster,