Kazian School of Business Management Answer Sheets. Mba.Emba.Dms.Aravind 9901366442.Pdf

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Advance Management Strategy

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State the strategy of Hindustan Unilever in your own words. At what different levels is strategy formulated in HUL? Comment on the strategic decision-making at HUL. Give your opinion on
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Analyze and describe the process of setting of standards at iGATE. Give your opinion on the effectiveness of the role of reward system in exercising HR performance management at iGATE and suggest what improvements are possible, given the environmental conditions in the IT/ITES industry in India at present.

Business Administration Management / BUSINESS COMMUNICATIONS

1. What are the communication challenges and barriers Barry faces? 2. What are some ways Barry might use effective communication as a motivator for employees to follow safe food handling practices? 3. What Standard Operating Procedures (SOPs) would be helpful for Barry to implement and enforce? 1. Assume you are working as an operator at a call center in India and are receiving irate calls from Americans and Londoners. How would you handle such calls? Imagine a situation and state you response.

2. ―Keep your cool.‖ What does it mean in terms of conversation control? 3. Do you agree with the view that such abusive happenings on telephone do not have any impact on business? Give reason for your answer. 1) Discuss the question of how much personal communication should be permitted in a business organization. Defend your view. 2) Define and give examples of active and passive voice. Explain when each should be used. 3) Explain the logic of using negative words in email and memorandums to fellow employees that you would not use in letters carrying similar messages. 4) What is meant by parallelism of

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