This award is being given to Kaumi Tilvawala for taking the initiative to resolve various IT issues regarding the frequent service interruption of Maximo after the upgrade to a new server. Kaumi assembled the “right” people to address these issues and initially held daily meetings until the problem was understood and corrective action plan was devised and then weekly meetings to ensure the action plan was implemented. Kaumi has consistently worked off-hours and over weekends to provide supervisors, the corporate IT Staff, and/or the Off-Shore Maximo Support Team with her availability to test the changes that have been implemented, provide advice and information regarding the results of the test and keeping the site informed of the status of
