Kalyani Motors Case Study

3.1 Company profile:-
Kalyani Motors, established by an insightful personage Late Sri S Anantha Raju, began its Maruti Suzuki dealership in Bengaluru in 2006, as an authorized Sales and Service Dealer. Kalyani Motors believes in customer satisfaction and constantly aims to enhance its quality standards to achieve perfection.
In taking forward the legacy, Mr. A Mohan Raju has played a key role in the aggressive growth of Kalyani Motors with his father's guidance. Our showrooms are located in a convenient location with the state-of-the-art equipment and are designed to offer a world class ambience to the customers. Keeping the key focus on quality and customer delight, we are one of the fastest growing Maruti Suzuki Dealers in South India.
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MDS trains you to control your vehicle in virtually every situation. Therefore, you are completely ready and confident. 3.2 Some of the major topics covered in the Training:
• Well-trained instructors
• World-class simulator class
• Comfort of AC cars
• Comprehensive theory & practical session
• Driving skills, traffic education & emergency handling techniques 3.3 Careers
The best people produce the best product. That's why Kalyani Motors is constantly on the lookout for bright, ambitious team players who have a strong commitment to drive the company forward. We invite you to follow your own dream & explore the career opportunities with Kalyani Motors. 3.4 Current openings at Kalyani Motors:
• Sales Consultants
• Sr. Sales Consultants
• Team Leader - Sales
• Asst. Sales Manager
• Customer care executives / Tele callers
• Showroom sales
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No one knows your Maruti car better than Maruti - based on this premise, Maruti chanalises its expertise to ensure that transactions in pre-owned cars are transparent and fair. Through that, the company endeavors to extend the relationship and emotional connect that it enjoys with the customer.
True Value has transparent and fair evaluation process, which is currently missing in the largely unorganized market for pre-owned cars. Maruti True Value processes and systems ensure that the seller gets the right price and is paid promptly. Under True Value, the seller has the option to be paid in cash /cheque, or get a True Value car in exchange a brand new Maruti Suzuki car in exchange. True Value category cars bought by Maruti True Value dealers are taken to state-of-the-art workshops.
True Value Category cars are refurbished in state of art workshops using Maruti Genuine Parts and by skilled technicians. These cars are then sold through maruti true value

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