Kake Morgan Case Study

1690 Words 7 Pages
Register to read the introduction… Nunez tried to persuade Sunderland to deal with Morgan first in that as account manager it seems she was obligated to discussed with Morgan initially and settled everything down but not just received tons of calls from Morgan. The otherwise, Morgan’s actions would jeopardize the good working relationship she had established with Nunez. Worried about it might put dangerous for the good relationship between them, Sunderland tried to deal with this problem as soon as possible because it seems that Morgan’s efforts to contact Nunez was out of bound, not mentioned about as an account director, she had to deal with all client-facing …show more content…
the reason for that was because Morgan was pretty worried about the issue of both core concepts and deadline. Nor did sunderland tried to interpret and understand the main conflicts between them and figure out some ways to solve it, Instead, Sunderland felt such annoying and abrupt for calling Morgan to solve the problem. She should contact with Morgan as soon as possible according to his works schedule or just simply email him or call him; furthermore, explaining the whole situation to Chama seems to be a good option as …show more content…
Morgan and Sunderland are on the same hierarchy level, and they both report and follow the instruction directly to Chama. In accordance with Organizational ranking, Sunderland didn’t even have any right and power to order Morgan due to her wills. She and Morgan are technically coworkers. In the meantime, Sunderland seemed to receiver more power due to Attain’s policy, account director should confront with all the affairs regarding communications between clients and Attain, the thing which caused the ambiguities and conflicts between Morgan and Sunderland because Morgan was the one on charge of all the development and details about the training programs for Gramen, and seemed she didn’t concerned this thing as her

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