Jp Morgan Chase Case Summary

Decent Essays
On 09/14/2016, upon review of the monthly travel card reports covering 08/13/16 through 09/12/16, it was discovered that Detroit FAM Timothy Butterfield had a returned check fee of $25.00 (Non-Sufficient Funds).

According to FAM Butterfield, the non-sufficient fund amount was to pay the travel card period ending 08/12/2016. The amount due for that billing period was $2676.00. The non-sufficient fund amount was paid prior to the billing due date; however, JP Morgan Chase did not submit the personal check for payment until 8/18/2016. FAM Butterfield assumed the payment had cleared his bank shortly after he made the payment and withdrew monies from his account, which dropped it below the balance of $2676.00. FAM Butterfield indicated this occurred sometime before 8/18/2016. On 8/23/2016, FAM Butterfield checked his JP Morgan Chase account and observed the non-sufficient fee of $25.00, which was noted on his account for 8/18/2016. FAM Butterfield also observed the reversal of payment of $2676.00, which was noted on the account on 8/18/2016. Immediately after observing the payment discrepancy on 8/23/2016, FAM Butterfield paid the balance of $2676.00 in full.
…show more content…
SFAM Brown observed a payment reversal charge of $2676.00, dated 08/18/2016, on FAM Butterfield’s government travel card account. Also observed was a payment in full notation for $2676.00, dated 8/23/2016, on FAM Butterfield’s government travel card

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