As John F. Kennedy said during the Inaugural Address on January 20, 1961, “Let us never negotiate out of fear. But let us never fear to negotiate” (John F. Kennedy). A crisis-negotiation is when a perpetrator has either taken hostages or holds up within a location refusing to give himself up to the police, in which a negotiation team must become involved. Negotiation originated in the 1970s in New York City, for dealing with crime and political events with distinctive features of hostage-taking. When it first started the term Hostage Negotiation Team (HNT) was used to describe the police unit then it got renamed it to the Crisis Negotiation Team (CNT). Crisis Negotiation is a complex process of communication and behavioral situations that
