Job Shadows Research Paper

Have you ever wondered what it was like for the employees of a ConvenientCare Center? While searching for job Shadows, I was given an opportunity to job shadow at one of those centers. I was excited to see how they function compared to a normal doctor’s office. My boyfriend's mother is a nurse practitioner. Although she could not provide me with an interview, she did help me to set up a job shadow through her work. Donna Shaffer helped me to get my first job shadow, through the Heritage Valley Health System. She contacted a person in the human resources department and was able to give me a name and phone number. The first step that I had to do was to complete a HIPAA packet. Normally if they were hiring me as an employee, I would need to go through a few days of watching videos and completing worksheets. Thankfully, the Heritage …show more content…
I was to be shadowing Denette Hallam. She was the front desk receptionist and the medical assistant of the ConvenientCare Center. She was very soft-spoken and kind. Denette started by showing me where the bathroom and break room was. She also introduced me to the provider that was working that day. Dr. Marla Slayton was very friendly and seemed to treat Danette with great respect. Our morning went by very fast. Jeanette and I had a lot of patients come in because these centers are for walk-in situations. We never knew how many patients would come in, so Denette stressed the importance of keeping up with paperwork and not procrastinating. The computer programs that they used are called NextGen and Allscripts. NextGen was used to check-in patients. It would store the patient's demographic and insurance information into the Heritage Valley Health System network. The Allscripts program is used for placing prescriptions or sending out orders. At First, I felt overwhelmed because Denette works very fast. Luckily, she would also explain things to me as she would do