Hoppock's Theory Of Job Satisfaction

Improved Essays
Hoppock (1935) was the first who brought forth the concept of job satisfaction in limelight. He held that job satisfaction was a combination of psychological, physiological and environmental circumstances that caused a person to say that "I am satisfied with my job". To a society as a whole and from the individual employee's standpoint, job satisfaction, in and of itself, is a desirable outcome. However, from a pragmatic managerial and organizational effectiveness perspective it is important to know how, if at all, this variable relates to outcome variables. Various questions such as: does the job employee having high job satisfaction perform better? does high employee job satisfaction results onto low turnover and absenteeism? does the employee …show more content…
Locke (1976) defines job satisfaction as a pleasurable or positive emotional state resulting from the appraisal of one's job experience. It is a result of employee's perception how well their jobs provide those things which are viewed important by them. There are three important dimensions to job satisfaction: Firstly, it is an emotional response to a job which can be inferred only but not seen. Secondly, it is determined by how well the outcomes meet or exceed expectations. If the employees feel that they are working harder but not getting equitable rewards then they will develop negative attitude towards the work and organization. Thirdly, job satisfaction represents several related attitudes. Work itself, pay, promotion opportunities, supervision and co-workers are recognized five dimensions which represents the most important characteristics of a job about which the people have affective …show more content…
Managers now feel morally responsible for maintaining high levels of job satisfaction among their staff, most probably primarily for its impact on productivity, absenteeism and staff turnover, as well as on union activity (Arnold & Feldman, 2013). The importance attached to job satisfaction was already significant during the first part of the 20th century, and Locke (1976) reported, for example, that over 3 000 related studies were published between 1935 and 1976 – an average of one publication every five days. Organisations recognise that having a workforce that derives satisfaction from their work contributes hugely towards organisational effectiveness and ultimate survival. Job satisfaction is regarded as related to important employee and organisational outcomes, ranging from job performance to health and longevity (Spector,

Related Documents

  • Great Essays

    Service Excellence

    • 1198 Words
    • 5 Pages

    The one point they all agree on is that a happy workforce means increased customer satisfaction. quality, safety, productivity, etc (Hess, 2013). The creation of a happy workforce however is not easy. Employee engagement, as defined in “Carrots and Sticks Don’t Work”, is a heightened emotional and intellectual connection that an employee has for his/her job, organization, manager, and co-workers (Marciano, 2010). This definition emphasizes the four areas that affect employees that, if not handled correctly, can turn an organization into a toxic environment.…

    • 1198 Words
    • 5 Pages
    Great Essays
  • Decent Essays

    Happy employees are also innovative and flexible. This way, what we truly count truly matters. For this reason, empowerment, enlightenment, happiness ad motivation can be used to measure…

    • 199 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Q1. What are the seminal articles that form the foundation for this research? What do they have to say? I believe there are 2 main seminal works in this dissertation by Andrews (2003) which are Comparison of published measures of job satisfaction on a taxonomy of job rewards by Pritchard and Shaw (1978), Role of work values in leader member exchange.…

    • 547 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    One particular and well-known hypotheses is that job satisfaction is positively related to salary. This particular study of satisfaction and salary consisted of surveying 79 participants, in which 60% were males and 40% were females, and all are working adults. Participants were measured using a 7-point Likert scale that ranged from “very accurate” to “very inaccurate”. The Job Diagnostic Survey originated by Hackman and Oldham (1974) was also utilized and found that the job satisfaction, did in fact, have a negative relationship to salary. Wages, on the other hand, did not have a negative effect on the employee’s overall job satisfaction.…

    • 1068 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Job satisfaction differ from person to person and it is a feeling of positive affect toward a job and its components. Job satisfaction is significant in providing quality care to patients. Today’s healthcare is more complex and nurses are unhappy about their working environment. Which resulted in poor patient care and poor health care outcomes. Many factors can affect job satisfaction.…

    • 1200 Words
    • 5 Pages
    Improved Essays
  • Great Essays

    Telstra Code Of Conduct

    • 1283 Words
    • 6 Pages

    Introduction Telstra is the biggest telecommunications and information services company in Australia. The company offers telephone contact and back-office services so as to support its customers. Telstra understands the need to efficiently and proactively manage the staff workload so as to improve motivation and productivity. According to Uzonna (2013, p.199), management in the organisation has a duty of making job more rewarding and satisfying for employees. Additionally, management has a role of aligning employees’ motivation with the objectives of the organisation.…

    • 1283 Words
    • 6 Pages
    Great Essays
  • Improved Essays

    Lack of job satisfaction stems especially from the inability of individuals to see how their efforts benefit the company, and the customers. In other words, employees in Vivint’s sales force have a difficult time feeling that their job is meaningful. In the interviews conducted, we learned that most employees felt that they were selling products to people that didn’t really need it. This meant that for them, their primary job function yielded no satisfaction beyond a paycheck. Similarly, these employees saw no overall connection with how their daily efforts benefited the company, and therefore felt little connection with the actual organization they worked for.…

    • 1122 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Befus, E. (2004, August). Employee turnover: tips for attacking an enduring, expensive property management problem. Multi–Housing News, 39, 22. Elizabeth Befus, senior legislative analyst with the Washington, D.C.-based National Multi Housing Council, discusses the problem of employee turnover among property management professionals. She first explains the extent of the problem and goes on to give methods by which employee retention rates can be lowered.…

    • 707 Words
    • 3 Pages
    Improved Essays
  • Superior Essays

    Employees in DrainFlow are not satisfied with the work they are doing, and this is a major cause for concern; this phenomenon can definitely drive DrainFlow into extinction. DrainFlow lacks the “vital or energetic” environment that the competitor, Lightning Plumber, comprises. With the help of the cash reward and structured interview program, employees can become more vitalized and energetic about their work. Research proves that satisfied workers will work at maximum capacity and be productive in the work environment. According to huffingtonpost.com, “When people aren 't happy with their jobs or their employers, they don 't show up consistently, they produce less and their work quality suffers.…

    • 1114 Words
    • 4 Pages
    Superior Essays
  • Great Essays

    DRIVERS OF EMLOYEE ENGAGEMENT Upon understanding the meaning behind the term employee engagement, the next step for organisations to undertake is to gain a perception of drivers behind engagement levels. Reasons for employee engagement are defined by Wollard and Shuck (2011) as approach and environment that supports the development of employee engagement. They described these as individual drivers and organisational drivers. Individual drivers relate to those circumstances which can be directly applied to the individual including: dedication, optimism, motivation, vigour and emotional fit. Organisational drivers refer to approach applied across an organisation as a base to the development of employee engagement.…

    • 2075 Words
    • 9 Pages
    Great Essays
  • Improved Essays

    Job Satisfaction in Corporate America Job satisfaction in previous decades has been an elusive myth to those who worked in corporate America for any length of time. When the average person thinks of job satisfaction, they imagine it as some dream job where everything goes well every day and no issues ever pop up that can spoil their peace and tranquility while they are at work. This, of course, could not be further from the truth. There is no company in existence where everything is going to be perfect for every employee every day. If that were the case, it would make the job boring and predictable.…

    • 1525 Words
    • 6 Pages
    Improved Essays
  • Improved Essays

    Job satisfaction has a positive effect at work place. When job satisfaction is high, employees feel motivated at work, which can lead to high productivity and good quality work from employees ( Saad-Ur-Rehman, Mansoor, & Bilal, 2012). Since leadership management…

    • 788 Words
    • 4 Pages
    Improved Essays
  • Great Essays

    In contrast, blue-collar may have more difficulties achieving satisfaction from other aspects of their work, because their point of view on their task is perfunctory. In a way to compare wages and job satisfaction between blue-collar and white-collar workers better, a good analysis is required. In a paper called “The relationship between pay and job satisfaction”, it was concluded that salary plays an important role in job satisfaction (Judge, et al., 2010). However, it is not the only factor which brings happiness to workers. The amount of salary and work conditions are the most significant aspects of job satisfaction.…

    • 2118 Words
    • 8 Pages
    Great Essays
  • Improved Essays

    People also get employed through different avenues. There are people who find the job searching experience to be frustrating while others find it interesting. This depends on avenues that people use. It is easier for people to get employment in organizations where they have favorable contacts with current employees. From the case studies, it is evident that nepotism makes it easier for some people to attain employment.…

    • 835 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    1. Introduction: Nowadays companies demand an outstanding job performance of every single employee aiming to be successful and to be better than competitors because there is a fear competition among the enterprises. There are numerous factors affecting the job performance but one of the key factors for a good job performance is that the employees are highly motivated. One possible method to increase motivation is the pay, because normally employees are willing to stay longer hours in the office and will perform better, when they have the chance to get financial rewards for instance a higher salary or bonuses.…

    • 945 Words
    • 4 Pages
    Improved Essays