Essay about Job Planning, Project Management, And Customer Service
A former Marine accustomed to completing assignments under strict time constraints, exercising sound judgment under pressure, and working independently as well as part of a team is looking to utilize leadership, technical and exceptional customer service talents to increase productivity in a winning environment. The ideal position would require good problem solving and communication skills.
Proven leadership, problem solving, job planning, project management, and customer service
Strong business communication skills with both IT and business professionals up to senior executive levels
Experience with infrastructure and platform technologies such as Exchange, networking, Windows Server
Deep understanding of and hands-on support experience with end-user computing technology, including Windows, mobility devices (Blackberry, iPhone, Android), and audio/visual solutions.
Deployment and troubleshooting of Microsoft® Windows® 7/8.1/2008/2010, Microsoft® Office® Internet Explorer®, Firefox®, Chrome® Altiris® Client Management Suite®, and iManage® FileSite®.
Detailed understanding of TCP/IP, DNS, DHCP, Active Directory, Group Policy.
IT Systems Support – Arnold & Porter, San Francisco CA (Contracted) 06/15 - Present
• Assess user needs and develop technical solutions on work related issues for nearly 200 users in a Wintel environment.
• Assumed lead in storeroom management project.
• Reconfigured storeroom to…