Marks And Spencer Social Responsibility Strategy

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Marks and Spencer is a UK based Multinational PLC that specializes in the selling of clothes, home products and luxury products. Marks and Spencer operates on global scale and is a leader in multiple markets around the world. Marks and spencer initiated a corporate social responsibility strategy called “Plan A” in 2007 and with this strategy Marks and Spencer set 100 commitments to be achieved by 2010. The main objective of the strategy is to be the world’s most sustainable major retailor. Marks and spencer is operating in 170 countries around the world, due to this Marks and spencer has a sales turnover of 10 billion dollars, and makes a profit of approximately 500 million dollars.
Throughout this investigation I will be analyzing whether
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And in a sign of what’s to come, the Shopping program at M&S continues to make strides. Last year its customers dropped off 4 million garments, which raised £3.2 million ($5 million) for its partner Oxfam. The program has also expanded outside of Britain to the Czech Republic and Hong Kong.
Marks & Spencer's Plan A sustainability strategy has racked up £135m worth of savings over the past year, a 29 per cent increase on the previous 12 months. The £30m extra net benefit is one of a number of achievements recorded in figures the retailer issued yesterday, including confirmation 45 per cent of products now come under the Plan A program, in that they are Fairtrade, organic, carbon neutral, or made from recycled material, up from 30 per cent last year. The company also announced it has now clocked up its one billionth sustainable product sold.
In addition, the retailer revealed it has decreased carbon emissions 23 per cent since Plan A was launched in 2007, after achieving carbon neutral status in 2012 through a combination of reductions and offsetting. Meanwhile, waste levels are down 28 per cent and water use has fallen 27 per cent over the same
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While it isn’t entirely clear where all of this waste is diverted, it is evident that 89% of food waste is being composted or anaerobically digested for conversion to biogas, any clothing waste is being donated or recycled, and all construction waste is being recycled. On top of this, the company reported a construction waste reduction of 50%.
The highlights include an 88% usage of sustainable wood and 100% sourcing from sustainable fisheries. Furthermore, the vast majority of beef is sourced from the UK and Ireland, all of its coffee and tea is certified Fair Trade, and its sustainable cotton sourcing goals remain on target. However, per its own admission, M&S is still “working out how to overcome a number of challenges on soy, cocoa, and leather.” Based on what is written about its accomplishments in this area in 2012 (or rather the lack thereof), I am inclined to agree, but I look forward to seeing what solutions Plan A finds in next year’s

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