There are about 2,000 Jiffy Lube locations around the US and Canada in which more than 20 million customers get a service each. Due to the wide range of these franchises, the risk of potential losses for any of the Jiffy Lube stores is broad. The purpose of this paper is identification the most dominant frequency and severity of potential losses for one of the stores. We analysed and evaluated the most important areas of this business to better focus the risk management resources through the risk management process. The implementations of the risk management process will raise the probability of prevention, reduction and/or avoidance losses in which will have a great impact on Jiffy Lube fianciatials and reputation.
