I have been working in JCPenney's for almost a year; I have gained experience in the customer service field and developed skills that will help me for the rest of my professional life. I have been working as a customer service specialist and for some months I was assisting the women's department manager, Lilian Ruiz, as a merchandise assistant. After I stopped being a merchandise assistant, I still helped my manager with projects on the floor and did my work as a customer service specialist. Even though I was giving my best at work, I did not get the respect and recognition I deserved, therefore, I have chosen to resign my job at JCPenney’s. I regularly worked on the floor as a result of the demand of cleaning fitting rooms and keeping the
