Background of job duty
In an interview I spoke with a woman named Janine Cunningham, a case manager/ Service Coordinator in “Office of Long Term Living” (OLTL) at Lehigh Valley Center for Independent Living, located in Allentown Pa, serving Lehigh and North Hampton County. Talking with her I had received a lot of information on what level of case management she takes part in, the stages, feedback on what HCBS waivers are as well as HCBS ISP and much more. When asked what the office of Long-Term Living is and what exactly they do, Ms. Cunningham had referred to the PA Department of Human Services. It stated, “The majority of people will need assistance with daily activities, such as bathing, dressing and meal preparation, at some point in their lives, whether due to aging, injury, illness or disability. Knowing what types of services are needed, available and how to obtain them is not easy. Whether you need help now or are exploring future options for yourself or a loved one, services and support is available” (Office, 2015.).
Level of Case Management/Agency Support & Structure
Cunningham does informal case management, linking, information and referral, as well as providing assistance. There is …show more content…
She went into detail that after developing the individual service plan the service coordinators supervisor reviews and submits the HCBS ISP to the department. The department then reviews, makes corrections and determines if the individual is eligible and then contacts the service coordinator entity. After that is done the supervisor of the SCE submits the corrections or any other information given. The department then makes their final approval in 10 business days. If approved the SCE and the selected service providers implement the HCBS ISP. Say that the participant is denied, terminated, or suspends services the SCE will explain in writing the reason why. That then leads to the monitoring
In an interview I spoke with a woman named Janine Cunningham, a case manager/ Service Coordinator in “Office of Long Term Living” (OLTL) at Lehigh Valley Center for Independent Living, located in Allentown Pa, serving Lehigh and North Hampton County. Talking with her I had received a lot of information on what level of case management she takes part in, the stages, feedback on what HCBS waivers are as well as HCBS ISP and much more. When asked what the office of Long-Term Living is and what exactly they do, Ms. Cunningham had referred to the PA Department of Human Services. It stated, “The majority of people will need assistance with daily activities, such as bathing, dressing and meal preparation, at some point in their lives, whether due to aging, injury, illness or disability. Knowing what types of services are needed, available and how to obtain them is not easy. Whether you need help now or are exploring future options for yourself or a loved one, services and support is available” (Office, 2015.).
Level of Case Management/Agency Support & Structure
Cunningham does informal case management, linking, information and referral, as well as providing assistance. There is …show more content…
She went into detail that after developing the individual service plan the service coordinators supervisor reviews and submits the HCBS ISP to the department. The department then reviews, makes corrections and determines if the individual is eligible and then contacts the service coordinator entity. After that is done the supervisor of the SCE submits the corrections or any other information given. The department then makes their final approval in 10 business days. If approved the SCE and the selected service providers implement the HCBS ISP. Say that the participant is denied, terminated, or suspends services the SCE will explain in writing the reason why. That then leads to the monitoring