Essay on Itsc 2439 Ch1-12 Study Guides

28003 Words Aug 27th, 2013 113 Pages
Chapter 1 Study Guide
True/False Indicate whether the statement is true or false. ____ ____ ____ 1. End-user computing refers to the use of computers for both business and personal use. 2. The first computers used widely in businesses were available during the 1940s. 3. The goal of transaction processing on early computers was to replace as much manual processing of business information as possible with automated processing. 4. Among the reasons for the growth in decentralized computing was the availability of inexpensive personal computer hardware and productivity software. 5. The applications development backlog was due to the inability of computer professionals to design and write programs fast enough to keep up with the demand for new
…show more content…
Documentation for end users refers to information available to end users in a printed format. ____ 47. One goal of an effective computer training class is to eliminate the need for documentation. ____ 48. Most user support groups do not provide software programming as a service to their users; although they may be able to assist with some aspects of application development projects. ____ 49. The ability to design an effective local area network is a critical job skill for user support staff members. ____ 50. A task that a worker can either perform or not perform is called essential knowledge. ____ 51. The ability to write documentation in English is an important job skill for user support staff members. ____ 52. A task that an employee can get better at with additional training or experience is called a job skill. ____ 53. Most user support staff members receive on-the-job training and continuing education. ____ 54. Project management is a career path option that is usually not available to user support workers.

Multiple Choice Identify the choice that best completes the statement or answers the question. ____ 55. Which of these was not a primary characteristic of computer use in the 1950s and 1960s? a. Located at a central site b. Served as an Internet host computer c. Programmed and operated by computer professionals d. Used to automate transaction processing and prepare management reports ____ 56. Mass-market application software and personal computer operating

Related Documents