In the Harvard Business Review case study Is the Rookie Ready? by Sarah Green we see a company faced with a big, much needed, opportunity (Green, 2009). The company has been hired to do a system upgrade for Hybara Casino. For the purpose of this assignment I have chosen to assess the conflict from Tim O’Connell’s point of view. The main conflict Tim is facing is that he has a two week deadline that his staff is not prepared to meet. Tim is faced with a cognitive conflict in which his staff and he have competing goals (Schwon & Gueldenzoph Snyder, 2014).
I have to get this project done in two weeks. The conflict is part of my team has already been granted vacation time to spend Christmas with their families. The other part of the team is willing …show more content…
The main goal is setting up a new system for Hybara Casino in two weeks’ time (Green, 2009) . In order to achieve this goal I will have to put my ego aside and give in to Alessandra. However, in order to not make Kristen look as if she can’t handle this project I will have to co-manage the project with her. I will bring in Alessandra as an advisor on the project and have her fly to Barcelona. Alessandra is an essential element of this project because she knows the system inside and out and in order to meet the deadline we need her expertise. I will also have to compromise with Veronica and Graham on their vacation time in order to get them to have them work to their full potential. I will grant their vacations as long as they put in extra hours before …show more content…
A team meeting will be held in which I will discuss all options. During this meeting we will collaborate to find the best solution. I will assign each member with duties that work to their strengths in order to achieve the most positive outcome. By the end of this meeting we will have come to a mutual understanding through compromise (Schwon & Gueldenzoph Snyder, 2014). We will build an agenda as a team, resolve any remaining differences, and commit to the team goal.
The steps for resolving conflict can be very beneficial. By following the steps one is made to critically think about the conflict and what options would work best to resolve said conflict. In my workplace we are all like family. We have worked together for quite some time now and it is easy to work through conflicts that arise. However, I think that we all whether, it is conscious or not, go through the steps of conflict resolution in our heads before we ever confront the conflict head on. At my job I always think things through before I
I have to get this project done in two weeks. The conflict is part of my team has already been granted vacation time to spend Christmas with their families. The other part of the team is willing …show more content…
The main goal is setting up a new system for Hybara Casino in two weeks’ time (Green, 2009) . In order to achieve this goal I will have to put my ego aside and give in to Alessandra. However, in order to not make Kristen look as if she can’t handle this project I will have to co-manage the project with her. I will bring in Alessandra as an advisor on the project and have her fly to Barcelona. Alessandra is an essential element of this project because she knows the system inside and out and in order to meet the deadline we need her expertise. I will also have to compromise with Veronica and Graham on their vacation time in order to get them to have them work to their full potential. I will grant their vacations as long as they put in extra hours before …show more content…
A team meeting will be held in which I will discuss all options. During this meeting we will collaborate to find the best solution. I will assign each member with duties that work to their strengths in order to achieve the most positive outcome. By the end of this meeting we will have come to a mutual understanding through compromise (Schwon & Gueldenzoph Snyder, 2014). We will build an agenda as a team, resolve any remaining differences, and commit to the team goal.
The steps for resolving conflict can be very beneficial. By following the steps one is made to critically think about the conflict and what options would work best to resolve said conflict. In my workplace we are all like family. We have worked together for quite some time now and it is easy to work through conflicts that arise. However, I think that we all whether, it is conscious or not, go through the steps of conflict resolution in our heads before we ever confront the conflict head on. At my job I always think things through before I