Is It Okay to Cry at Work? Essay example

881 Words Oct 26th, 2012 4 Pages
1. What factors do you think make some organizations ineffective at managing emotions?
Firstly, I think that the complex human thinking is one of the factors that make the organizations hard to manage the emotions. Every person has his or her own emotions. Although in a same situation, they may not act in the same way. Thus, the organizations face difficulties when they are dealing with their employees. This problem is even becoming worse when the organisation is very large and contains many employees from different background. Furthermore, the authority of an organisation sometimes finds out they themselves cannot control their own emotions as well.
Besides, due to the business culture and etiquette which are still remain poorly in some
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However, these conflicts have to be solved in a short time before they become more destructive. The disadvantages are by using this method is the employees’ emotion fluctuates from time to time can create variation in job performance. Sometimes, they may not control their emotion very well and thus affect their job. Moreover, the negatives and positives emotions can distract workers and then reduce their job performance. They are not too focusing on their jobs due to the reasons of facing emotional dilemma.
4. Research shows that acts of co-workers (37%) and management (22%) cause more negative emotions for employees than do acts of customers (7%). What can Laura’s company do to change its emotional climate? Laura’s company can try to arrange training and interaction programmes for their employees. Thus, the employees are able to interact with each others and learn to know the suitable ways to express their emotions. Communications among the co-workers are very important. The company must allow the criticism from the employees and the employees must take the initiatives to voice up their opinions without hiding their true feelings. One of the ways is by allowing the employees to write anonymous letter or notes to each other. They can express their positive and negative feelings to the other co-workers. However, the employees must use suitable sentences in the letter so that it does not sound mean. The managers can also improve

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