Business Strategy Intervention Case Study

1152 Words 5 Pages
Intervention Targets
Business strategy is one of the intervention targets utilized in organizational development. This intervention involves the leaders providing the organization with direction by developing a mission and values, determining relevant performance capabilities, competencies, and setting the environment to achieve effectiveness (Gallos, 2006).
According to Gallos (2006), the mission does not necessarily state specifics about the company, however, it should state what the organization wants to accomplish. She states that mission statements are relevant for leaders to develop in organizations because it provides the foundation for the organizations purpose and offers guidance for the employees. In addition to mission statements,
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Core competencies aid in organization’s producing quality service and products (Gallos, 2006). Along with identifying what competencies are needed to provide quality service, the organization must also make sure these competencies cannot be imitated. This is the key to keeping organizations at an advantage over their competitors.
Similarly, organizational capabilities is part of the business strategy intervention should be developed in a way that is hard to imitate. Organizational capabilities involve the organizations culture, design, performance and structure (Gallos, 2006). According to Gallos (2006), organizational capabilities facilitates the performance of employees. She reports that a number of capabilities combined with the core competencies may be needed for an organization to be effective and competitive. It is obvious that leadership plays a big role in developing and implementing these business strategies. These strategies offer a way for leadership to communicate the purpose, goals, and direction of the company. Maintaining an environment where this is constantly communicated and understood is up to leadership within the organization.
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Specifically, if the problem lies in the design of the work space. If a set up does not work, or needs to be changed in the long run, finding ways to utilize what you have should be a go to solution (Gallos, 2006).
A third way to manage the workplace is for leadership to implement a responsive change management process and support services (Gallos, 2006). This involves setting in place resources such as a technical support department, a human resource department, maintenance, etc. Resources such as these help the work place environment be more effective and of higher quality for members and customers (Gallos, 2006).
Dealing with the organizational culture is another topic involved in the work setting design intervention. Gallos (2006) states that in order to change the culture in organizations, real life experiences must be created. She uses the example of an organization not utilizing a conference room for their intended purposes. In order to get members to utilize the conference room and making it part of the culture, a leader should take it upon themselves to hold a meeting or event in the conference room to get the ball rolling. This real life experience should inspire other members to utilize the room in the

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