Dwyer, J. (2012). The business communication handbook (9th ed.), Communication in today 's workplace (pp. 2-26). Frenchs Forest, N.S.W.: Pearson Australia.
In this article, Dwyer (2012) focuses on the importance of communication by exampling a various types of communication at workplace in contemporary society. She introduces by presenting at the three forms of communication – verbal, nonverbal, and graphical communication, which is kind of behaviour and can influence by receiving/sending individual’s personal uniqueness, followed by the process of communication, which includes seven elements (sender, message, channel, receiver, feedback, context or setting and noise or interference) and shows how they are delivered to each component and …show more content…
Dwyer investigates on how social media tools subsidised to an organisation’s internal and external communication and interactions. She also places more emphasis on a social media policy to avoid traducement of the company. She discusses the opportunities and challenges of intercultural communication and suggests looking at things from a different perspective. Lastly, Dwyer focuses on acknowledging ethics in the workplace communication to be able to reach a mutual understanding.
In order to communicate successfully and effectively, it is imperative to comprehend the communication process, acknowledge barriers, bear in mind that each individual would perceive and react differently and also intercultural and ethical issues should take into account. As a nursing student, identify and utilise effective communication in the workplace would not only beneficial, but also give confidence to perform the task and furthermore, it will give the unbiased insight for better understanding of others in the …show more content…
Questionnaire measures were used to test the authors’ hypotheses and questioning perceptions of five leadership styles, job satisfaction and citizenship behaviour to participants by utilising a five-point response. The data was used to examine the correlation between citizenship behaviour within teams and leadership. This research looks into how team organizational behaviour (TOCB) is established and its interactions with the leadership and job satisfaction. It deepens the research by examining the leader behaviour that affects TOCB directly and/or indirectly through job
In this article, Dwyer (2012) focuses on the importance of communication by exampling a various types of communication at workplace in contemporary society. She introduces by presenting at the three forms of communication – verbal, nonverbal, and graphical communication, which is kind of behaviour and can influence by receiving/sending individual’s personal uniqueness, followed by the process of communication, which includes seven elements (sender, message, channel, receiver, feedback, context or setting and noise or interference) and shows how they are delivered to each component and …show more content…
Dwyer investigates on how social media tools subsidised to an organisation’s internal and external communication and interactions. She also places more emphasis on a social media policy to avoid traducement of the company. She discusses the opportunities and challenges of intercultural communication and suggests looking at things from a different perspective. Lastly, Dwyer focuses on acknowledging ethics in the workplace communication to be able to reach a mutual understanding.
In order to communicate successfully and effectively, it is imperative to comprehend the communication process, acknowledge barriers, bear in mind that each individual would perceive and react differently and also intercultural and ethical issues should take into account. As a nursing student, identify and utilise effective communication in the workplace would not only beneficial, but also give confidence to perform the task and furthermore, it will give the unbiased insight for better understanding of others in the …show more content…
Questionnaire measures were used to test the authors’ hypotheses and questioning perceptions of five leadership styles, job satisfaction and citizenship behaviour to participants by utilising a five-point response. The data was used to examine the correlation between citizenship behaviour within teams and leadership. This research looks into how team organizational behaviour (TOCB) is established and its interactions with the leadership and job satisfaction. It deepens the research by examining the leader behaviour that affects TOCB directly and/or indirectly through job