The Importance Of Communication In Healthcare

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Communication is an important skill that many lack or simply fail to perform from time to time. This is not a simple skill as it does not merely consist of exchanging words to another person, but it requires that the person that is sending the message, send it clear, in such a way that others understand what was intended to be said. Being this, a valuable skill, specifically on health care teams, it is the main reason why as part of the Interprofessional Skills and Team-based Healthcare II course they have been training us on how to effectively work and communicate with other healthcare professionals. As part of the course they gave us a brief case that narrated how a patient arrived to the emergency room unresponsive, with uncontrolled blood …show more content…
This leads to effective, productive and safe outcomes. In addition, it creates a healthy environment where every person feels appreciated because they have been heard and the communication has been effective. For example, lets say J.R. is a patient that was hospitalize due to his uncontrolled blood glucose, he has multiple chronic diseases, is obese and has a high risk for cardiovascular disease. As a pharmacist, I am participating in hospital rounds and I am consulted to provide my clinical judgment on a therapy that the physician is thinking of developing for the patient, since it was learned that the patient was non-adherent mainly because he did not know how to use well his insulin and he barely check his glucose levels. I communicate with the team and provide my advice; in addition, I offer to counsel the patient on complementary dietary changes that would go well with the treatment and to properly show the patient how to use the medical equipment. After the team has agreed upon each team member’s role and on the appropriate procedure to be taken towards the patient welfare I meet with the patient, counsel him/her on their insulin medication and how to properly use their needle for injection. In addition, I demonstrate how the patient can monitor his blood glucose at home using a glucometer. At the end, I will make sure the patient has understood the instructions by asking to explain and if applicable, demonstrate how will they use the medical equipment. In addition, I provide informational pamphlets with

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