Case Study: Mercy Behavioral Health Service Coordination

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Introduction I am interning at Mercy Behavioral Health Service Coordination Unit (MBH-SCU) at the Reedsdale location. The unit collectively serves 500-700 consumers, and is divided into six teams. Each team includes a supervisor and ten to fifteen service coordinators, and aid a specific population, such as adults, adolescents and children. The unit missions are to coordinate services, offer support, and empower consumers to live healthy, fulfilling lives in the Pittsburgh area. From my interactions and conversations with supervisors and service coordinators, the nuisance that health care professionals and organizations encounter when allocating scarce resources has become a rising interest of mines. Resource …show more content…
Also, a survey of the agency’s performance related to obtaining limited resources was administered to 10 service coordinators and supervisors. Though resource allocation issues are economic in nature, this study searched for significant relationships between MBH-SCU’s decisions making process when searching for scarce resources and the unit’s services effectiveness. This new knowledge will improve Mercy Behavioral Health Service Coordination’s annual resource fair, and provide clarity of the effect of limited …show more content…
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