Formal Communication Analysis

Superior Essays
This is the International Community Centre. This Community Centre is for people who require communication skills, this includes people who have learning disability such as hearing impairment and visual impairments. Visual impairments mean that a person does not have 100% ability to see. Hearing impairment means that a person does not have full ability to hear.
Moreover, some people are from different cultured backgrounds and do not speak English. Therefore, it’s important that we understand the needs of people so we can help them.
This information pack will acquaint you how to become a member of the centre.
We are here to welcome you as a member of the Community Centre.
Context: There are two main types of communication used in this centre;
…show more content…
INTERNATIONALCOMMUNITY CENTRE Formal communication starts with a greeting such as “Good afternoon, how INTERNATIONAL COMMUNITY CENTRE are youfeeling today?” this shows that you honor the person you are speaking to. Formal language it’s mostly used by professional people such as business man when they giving you a task. In contrast to this, informal conversation start with “hi, how are you? This is mostly used in family and friends for example; When a colleague speaks to her friend who also works where she works so they use an informal language such as “hey, what’s up”. Forms of communication: There are many types of communications you need to know about: Ø Verbal communication Ø Non-verbal communication Ø Body language (posture ,gesture ) Ø Facial expression ( touch or contact) Ø Use of signs , symbols and pictures Ø Writing Verbal communication Verbal communication is using words to present thoughts, ideas, and feelings by speaking, screaming, shouting as the other person is listening. First impression counts: saying “Good Morning” makes the person more welcomed. Give accurate information because if you provide information …show more content…
Object reference: are items like clothes, toys which have special meaning for some people for connecting a topic with the object. Writing: it’s another way we communicate and it’s important that we communicate clearly for example; by writing an email or a letter and they should be formal as they are checked for grammar and spelling. All types of written communication require grammar skills. When recording information the writing should be very formal. Technological aids: Technology nowadays is much more advanced than it used to be .for example we have computers to record data so we don’t need files and paper. Also, mobile phone to send emails or text .Electronic communications such as hearing aids and videophones are used for people who have disability such as hearing impairment or visual impairments. INTERNATIONAL COMMUNITY CENTRE Nowadays, disabled people have started to use technology such as mobile phone to support them. Alternative forms of communication Braille: people with impairments often use this their sense to read a documents Lip reading is

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