International aspect of Management concerns
In society there are many issues and concerns pertaining to what is acceptable in international aspects of management. Different countries have certain morals that are acceptable within their culture, but other parts of the world’s businesses do not favor these types of views. Demonstrating equality in the work force can make a business stronger and more efficient. The three main issues that concern international aspect of management ethics is dress code, face-to-face communication and language difference. These are all cultural customs that businesses should not discriminate on and be aware of when hiring employees.
Dress code is an important part of business conduct. The way an employee dresses …show more content…
In some cultures, including Native American, Asian, and Middle Eastern cultures, it is frowned upon to look someone directly in the eyes, as it may be construed as rude or aggressive. Knowing the target client or employee it is important that management understands cultural backgrounds. When making an observation on other cultural groups, it is important to be able to relate, as one’s intention is to not offend anyone. An example of this would be having the scenario such as a manager looking to selling a product oversea to the country Japan. When the two managers first meet, the Japanese manager is introduced with direct eye contact and an extended handshake. This would be inappropriate in the Japanese cultural and make the Japanese manager feel uncomfortable, which could result to the deal being called off or declined. Another example of face-to-face communication in international management is receiving business information. According to ‘Cultural Differences and Communication Problems with International Business’ by Karen Farnen, in Arab Countries one should accept business cards with their right hand, while in China and Japan you should accept with both …show more content…
Language difference can mean many things to different people from how a person interprets your hand or face gesture to understanding certain phases, dialects or sense of humor. A business scenario for example would be working as a manger at a hotel in Honolulu, Hawaii. Your target customers are tourist from all over the world such Japan, Philippines, and Australia. You have guests coming to check in from the Philippines. The family is coming out of their rental car and looking around. As a manger, you see the family and think there lost so you wave your hand in a ‘come here’ motion. This triggers the family to feel quite offended and get upset and want to change hotels. What was not notice from the international aspect was the proper hand gesture to use when calling upon guest, which caused the family to become upset. According to ‘9 Innocent Gestures That’ll Get You Punched In The Face Overseas’ by Bink Baulch waving arm to come here is a form of disrespect in the Philippines as it is used towards someone with lower standards, such as telling a dog to “come here”. The guests felt as if they were not important and disrespected. In the international aspect of management it is important to understand your target customers’ origin background. You do not want to disrespect or belittle your customers in any way to offend them.
My insight about this situation is that as a manager; make sure you can
In society there are many issues and concerns pertaining to what is acceptable in international aspects of management. Different countries have certain morals that are acceptable within their culture, but other parts of the world’s businesses do not favor these types of views. Demonstrating equality in the work force can make a business stronger and more efficient. The three main issues that concern international aspect of management ethics is dress code, face-to-face communication and language difference. These are all cultural customs that businesses should not discriminate on and be aware of when hiring employees.
Dress code is an important part of business conduct. The way an employee dresses …show more content…
In some cultures, including Native American, Asian, and Middle Eastern cultures, it is frowned upon to look someone directly in the eyes, as it may be construed as rude or aggressive. Knowing the target client or employee it is important that management understands cultural backgrounds. When making an observation on other cultural groups, it is important to be able to relate, as one’s intention is to not offend anyone. An example of this would be having the scenario such as a manager looking to selling a product oversea to the country Japan. When the two managers first meet, the Japanese manager is introduced with direct eye contact and an extended handshake. This would be inappropriate in the Japanese cultural and make the Japanese manager feel uncomfortable, which could result to the deal being called off or declined. Another example of face-to-face communication in international management is receiving business information. According to ‘Cultural Differences and Communication Problems with International Business’ by Karen Farnen, in Arab Countries one should accept business cards with their right hand, while in China and Japan you should accept with both …show more content…
Language difference can mean many things to different people from how a person interprets your hand or face gesture to understanding certain phases, dialects or sense of humor. A business scenario for example would be working as a manger at a hotel in Honolulu, Hawaii. Your target customers are tourist from all over the world such Japan, Philippines, and Australia. You have guests coming to check in from the Philippines. The family is coming out of their rental car and looking around. As a manger, you see the family and think there lost so you wave your hand in a ‘come here’ motion. This triggers the family to feel quite offended and get upset and want to change hotels. What was not notice from the international aspect was the proper hand gesture to use when calling upon guest, which caused the family to become upset. According to ‘9 Innocent Gestures That’ll Get You Punched In The Face Overseas’ by Bink Baulch waving arm to come here is a form of disrespect in the Philippines as it is used towards someone with lower standards, such as telling a dog to “come here”. The guests felt as if they were not important and disrespected. In the international aspect of management it is important to understand your target customers’ origin background. You do not want to disrespect or belittle your customers in any way to offend them.
My insight about this situation is that as a manager; make sure you can