Intergenerational Friction Essay

705 Words Nov 6th, 2011 3 Pages
This paper is to identify possible sources of intergenerational friction, and to describe how this differences could be managed in occupational setting.
Today is the time when multiple generations are working side by side. Each generation has some distinctly different expectations and perceptions about what their working environment will provide and how they should behave as employees. Therefore, many organizations today are challenged by intergenerational issues they have never experience before.
It is important to understand that each generation is protecting a distinct set of values (Penttila, C., 2009). For example, mature generation don't like to be micromanaged, but they value teamwork and cooperation. At the same time they tend
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However, it is important to have each party use "I" statements while discussing to avoid potentially negative confrontations.
Each generation has valuable lessons to teach the next (Rikleen, S. L., 2008). For example, matures have a wealth of knowledge and tricks of the trade that younger workers need. They are widely known for their fairness and mediation abilities. Younger workers are technology wizards. They hold clues to future workplace, marketing, and business trends. It could be practical to introduce job sharing and mentoring programs within organization to facilitate the transfer of knowledge from one generation to another. It could be done by implementing and/or increasing coaching/mentoring efforts for management and non-management level employees, as well as to increased job/workplace expectations training for new hires (Mask, D. 2011).
Forecasting organizational staffing needs, developing competency models, redesigning their pay and benefits programs can be also practical in managing the intergenerational workforce. In other words, to move forward on intergenerational issue, managers should deal with everyone as individuals while align their values with corporate objectives (ITBusinessEdge 2011.)

Erickson, T.J. (February 16, 2009) The Four Biggest Reasons for Generational Conflict in Teams. HBR Blog Network. Retrieved from

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