Information Seeking Process Essay

1198 Words 5 Pages
When users are in need of information, they are often faced with a personal task of sifting through numerous amounts of information on their own. Over the years many information professionals have developed a set of terminology for the process that is Information Seeking. Carol Kuhlthau developed a detailed overview of what happens during the information seeking process. She discusses that the information seeking process “is the user’s constructive activity of finding meaning from information in order to extend his or her state of knowledge on a particular problem or topic” (Kuhlthau, 1991). She found that a user is affected by three types of feelings: Physical, Affective and Cognitive. Each of these affects the user in different ways, but …show more content…
At this point users may finally feel a sense of relief or disappointment, depending upon their confidence in the information that they have found. This stage is the organization of the gathered information into relevance and redundancy and determining the best way to present the information for the chosen topic. Many other information professionals have taken Kuhlthau 's process and expanded upon it within their own research into the knowledge. David Bawden and Kay Ann Cassell and Uma Hiremath each explain different variations of information seeking and how they each draw upon Kuhlthau 's …show more content…
These questions include: Is the answer going to be time consuming or quick?, Is the answer simple or complex? Is the answer current or retrospective? Is the answer specific or cross disciplinary? Is the answer a single source or multisource? Is the answer user appropriate(2013)? By understanding and answering these questions, information professionals can better search and provide assistance to users seeking specific

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