Information And Knowledge Of Knowledge Management Essay

1151 Words Apr 29th, 2016 null Page
1.1 What are information and knowledge mean.
Knowledge Management, (KM) is an idea that this term arose for two decades. This means that to coordinate the entire organization 's information and knowledge itself. However this sounds confusing. According to the early saying from Davenport (1994), “Knowledge management is the process of capturing, distributing, and effectively using knowledge.” Further, another quote from Duhon (1998) saying that knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise 's information assets. These assets may include databases, documents, policies, procedures, and previously un-captured expertise and experience in individual workers.
So what knowledge management really consist of? There are three main elements inside. For one, Lessons Learned Databases which means an accessible knowledge has been operationally obtained and typically would not have been captured in a fixed medium (Koenig, 2012). Another term that tends to important as well – that is, Expertise Location which show the value of experts. The best way for learning is to have conversation with them. Finding a right expert is beneficial to improve a company itself (ibid). The last one is Communities of Practice (CoPs). A community of practice would make employees able to share their experiences and discuss problems they faced. CoPs is highlighted its social nature of learning within or…

Related Documents