When I spoke to my administrator, she was not familiar with the term incivility, but was however familiar with the term lateral violence. The policy given to me was regarding violence in the workplace and described the protection of nurses from patient harassment. According Dimarino (2011), leaders of an ambulatory setting have a duty to provide education on lateral violence and create a positive culture of caring. I began to summarize Dimarino’s article and promised to pass it along in hopes to create a policy for our
When I spoke to my administrator, she was not familiar with the term incivility, but was however familiar with the term lateral violence. The policy given to me was regarding violence in the workplace and described the protection of nurses from patient harassment. According Dimarino (2011), leaders of an ambulatory setting have a duty to provide education on lateral violence and create a positive culture of caring. I began to summarize Dimarino’s article and promised to pass it along in hopes to create a policy for our