Importance Of Team In The Hospitality Industry

957 Words 4 Pages
The definition of a team is a group of people with a full set of complementary skills required to complete a task, job, or project. (What is a team? Definition and meaning, n.d.). A well-oiled connective team in the hospitality industry does not simply happen, it takes hard work and determination to be able to form harmony. Acknowledgement and understanding of the team and its members and how each contribution differs from one another, its building skills and a definitive leadership contribute to the foundations of a successful team. Becoming unified needs to be addressed at the beginning, during the hiring process, and maintained after a member has been hired. According to the University of San Francisco, California, to establish team building …show more content…
The common phrase “there is no “I” in team should be acknowledged and the potential member should recognize that in joining the team there are common goals, not singular, and have an understanding of each and all. With only 19% of employees being engaged (Wellens, Bernthal & Phelps, n.d., p. 1). during work hours accentuating with potential and current members the importance of being connected will not only ensure commitment, it will provide success and overall-wellbeing of the restaurant as well and offer an emotional more valuable link. (Wellens, Bernthal & Phelps, n.d., pg. 4) To establish these emotional connections, having the team create and set common goals and activities. Provide in-house skill assessment and training to improve and exact what is needed and wanted, will offer valued confidence, skill enhancement, as well as acknowledgment of efforts. When members begin to spend more time together and develop rapport, harmony ensues and the awareness of each individual team member and their contribution style enables members to provide more effectively as …show more content…
Identify individually what must be worked on within to allow more growth and more flexibility, productivity and success. Accepting the four types of member styles, Contributor, Collaborator, Communicator and Challenger, that can be recognized and cultivated, will aid in success (Kennedy & Nilson, 2008, pgs. 23-28). As a Contributor, they will provide good technical data to other members as they push for higher performance and assist other members on how to utilize time and resources more effectively. The Contributor is usually the one leading the way by example. The more flexible member who stays focused and on task is the Collaborator. The Collaborator can take a step back and see the “big picture” and ensures that all avenues have been taken before resolution. The encourager is the Communicator, the motivator and uplifting force. The Communicator will be the glue, the one putting more emphasis on team and teamwork. The Challenger, with their honest approach to questions and problems will be a great source of a continuous questioning on goals shaped by the team. With all of these different members and personalities coming together, what is of utmost importance is that they all actively participate. “The GOAL is to have a good mix of team player styles on the team.” (Kennedy & Nilson, 2008, pg. 29). To more effectively ensure active participation,

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