Importance Of Sales Documentation In Sales
When possible we deliver larger orders for parents or the …show more content…
The majority of the time, this is simple because customers have clear expectations and a strong knowledge of our product offerings. However, there are times when they are not completely satisfied. We cannot resell items returned to us. In these situations, we must make an exchange to please the customer. Examples of this would be if a soda is flat, a candy bar was melted, or chili was cold. If this occurs, we apologize, and rectify the situation for the customer quickly and with a smile. Unfortunately, this shrinkage happens, though it does occur rarely.
Sales documentation is important because it is critical for inventory management and sales forecasting. We rely on these records, combined with historical data, to make decisions about product orderings, product offerings, and staffing decisions
Pirate Concessions utilizes a cash register at each stand. This process tracks each transaction and produces a running tape for our records. We also can print summary reports at the end of every event. We do not routine offer customers a receipt. Most customers do not want a receipt, but we can print one. We have a sign visible which states will can provide a receipt upon