This paper is organized in four sections. Section 1 presented the concept and importance of IC from the perspective of various specialists. Section 2 the most important models for measuring IC at the organizational level. The Section 3 is devoted to the description of the proposed …show more content…
These areas lead to three sets of results: customers, employees and society, which are combined and integrated in order to produce financial results. Table 2 provides a list of possible human, organizational and customer capital indicators, but their measurements and measuring will depend on the organization specificity. By applying Ramboll model of IC measuring, in the end of all family indicators measuring, they are aggregated in order to obtain the total value of a company's IC. The complexity of the model can be shown by considering the exampleof the human resources performance indicators. According to Ramboll model, the associated indicators are the personnel structure, reported turnover of staff and building