Healthcare Organizational Culture

Improved Essays
Organizational Culture and Team Functioning
In Ontario patients receive comprehensive health service, which means that multiple health care professionals work collaboratively to deliver the best quality of care in every health care setting (Healthforceontario.ca, 2015). As an example, the health care team caring for a patient at Hamilton Health Sciences may include the attending physician, resident physician, consulting physician, registered nurse, social worker, nutritionist, occupational therapist, and physiotherapist (Hamiltonhealthsciences.ca, n.d.). A culture of teamwork is essential to the successful delivery of comprehensive health service, and achieving optimal patient outcome. In this paper, I will discuss the importance of teams in healthcare, the meaning of culture as it applies to team functioning and culture as it relates to effective working relationships.
Importance of Teams in Healthcare In healthcare, positive patient outcome is contingent
…show more content…
It is the outward representation of an organization’s values, language, tradition, and customs (Marquis & Huston, 2014). According to Andriopoulos and Dawson (2014) there are three dominant characteristics that can be assigned to the concept of organizational culture; culture is a shared phenomenon, culture exists at two levels, the surface level (visible) and the deeper (less visible) level. The surface level of culture includes elements such as audible and visible patterns of behaviour exhibited by the group. The deeper level of culture is tied to the values that the group shares and the norms that establish the kind of conduct members of the group should expect from one another. A positive culture is one of the characteristics of a healthy organization. New team members gradually absorb the organization’s culture without being taught, and often without even noticing (Marquis & Huston,

Related Documents

  • Decent Essays

    As nurses, we understand this aspect of teamwork, but the findings of this research study is significant due to the defined stages…

    • 439 Words
    • 2 Pages
    Decent Essays
  • Decent Essays

    The NHS organisational culture emphasise in order for a change to be implemented an understanding of how to improve patients experience and providing support for staff to deliver safety standard of services is necessary (Braithwaite 2010). This make the process of measuring change difficult, whereas the scale and extent of the change is important and endured the time frame, which might take many years for the changes to occur. Therefore, other consideration should be self- appraisal to recognise areas of weakness, as it is a good practice for cultural developments and reinforce performance. This will improve successful health and social care culture, but stability will be crucial for a longer term (Koneth et al. 2011). The resource required…

    • 265 Words
    • 2 Pages
    Decent Essays
  • Improved Essays

    Teamwork In Nursing

    • 704 Words
    • 3 Pages

    The Quality and Safety Education for Nurses, also known as QSEN, is a project initiated by the healthcare community to prepare nurses with the knowledge, skills, and attitudes that are essential to provide constantly improving care in health care systems across the nation (Quality and Safety Edcation for Nurses Institute, 2014). One such set of knowledge, skills, and attitudes, also called a competency, is teamwork and collaboration. Teamwork and collaboration is defined by QSEN (2014) as “functioning effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care” (Quality and Safety Edcation for Nurses Institute, 2014). A proponent of teamwork…

    • 704 Words
    • 3 Pages
    Improved Essays
  • Decent Essays

    Ambulatory Care Model

    • 229 Words
    • 1 Pages

    1/ Name examples of each patient care to set in your community The provision of comprehensive health services to individuals, families, and/or their communities by at least two health professionals who work collaboratively along with patients, family caregivers, and community service providers on shared goals within and across settings to achieve care that is safe, effective, patient-centered, timely, efficient, and equitable. It’s also important to note that although we perhaps think of team-based care as being primarily an ambulatory care model, it is being used just as vigorously for acute, sub-acute, and chronic conditions in the hospital setting.…

    • 229 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    According to the study of Sicotte, D’Amour and Moreault (2002), “ the Quebec community health care center developed an interdisciplinary collaborative service delivery model that promotes a collaborative work organization in which professionals share goals, make collective decisions and share responsibilities and tasks” (p. 993). Bronstein (2003) developed a model for interdisciplinary collaboration in the field of social work to optimize collaboration with other professionals. The model consists of five components, which are interdependence, newly created professional activities, flexibility, collective ownership of goals, and reflection on the process. The second part of her model that influences collaboration are professional role, structural…

    • 194 Words
    • 1 Pages
    Improved Essays
  • Improved Essays

    Teamwork is utilised within the modern healthcare industry to provide positive outcomes for patients (Persily, 2013). Crisp, Taylor, Douglas and Rebeiro (2013) describe teamwork as a group of people that share knowledge and skill whilst working together in order to reach a set goal or task. Furthermore describing teams as a group of people that have a variety of skills and experiences that consolidate with a common purpose, the purpose defining the group more so a team (Crisp, Taylor, Douglas and Rebeiro, 2013). Though a teamwork method the care for patients has improved though improvement of communicating, mutual respect and following the Nursing and Midwifery Board of Australia’s standards (Australian Health Practitioner Regulation Agency,…

    • 366 Words
    • 2 Pages
    Improved Essays
  • Decent Essays

    I believe your comfort level with your supervisor is better than with your bosses since meetings with your immediate supervisor, I’m sure, are on a one-to-one basis and see her more often than with your bosses. You have had the time and space within to establish a closer relationship in comparison. In 2013, Parsons said a positive relationship should be nurtured and are central to healthcare culture. It is difficult to nurture a relationship with your bosses when there is one-way communication as described.…

    • 205 Words
    • 1 Pages
    Decent Essays
  • Improved Essays

    Introduction to Organization Culture Organization culture can take on numerous meanings depending on which nation or company one is analyzing at that moment. In my work experience a company I worked for, Nordstrom had a very interesting and intriguing culture for its employee’s and shoppers. Working for Nordstrom there were many artifacts that distinguished the company as a luxury high-end retailer, striving to give phenomenal customer service. From the bold capitalized letters, the silver shopping bags, the many resources and outlets that can be used for more convenient shopping, the diverse eateries offered in different locations, as well as the great rewards and shopping exclusives offered to the reward members. Nordstrom is among the elite…

    • 922 Words
    • 4 Pages
    Improved Essays
  • Improved Essays

    Culture Organizational culture has multiple definitions. It can be defined as a set of common understandings within the organization, shared meanings relevant to the organization, or knowledge, standards, or assumptions that members of the organization agree upon and relate to the internal environment (Fernandes, 2009). AmerisourceBergen, the leading pharmaceutical distribution company, has a diverse culture based on respect, employee ideas, business and community needs. AmerisourceBergen’s culture derives from two important factors, diversity and inclusion.…

    • 1037 Words
    • 5 Pages
    Improved Essays
  • Improved Essays

    Nurse-physician collaboration is essential to effective patient care. Team work and collaboration function effectively within nursing and inter professional teams, fostering open communication, mutual respect, and shared decision making to achieve quality patient care. Collaboration has been defined differently by nurses and physicians. According to Fewster (2015) nurses have defined collaboration as physician listening to the nurse’s information and opinion and helping to formulate a plan of care while physicians defined collaboration as nurses acting as assistants to physicians and fulfilling orders ( Fewster, 2015, p.356). “Team work and collaboration must occur between nurses and other health care team members to achieve the common goal…

    • 501 Words
    • 3 Pages
    Improved Essays
  • Improved Essays

    Organizational culture, or corporate culture, is important to HR because it determines many factors within human resources management. Organizational culture is the “amalgamation of values, vision, mission, and the day-to-day aspects of communication, interaction, and operational goals that create the organizational atmosphere that pervades the way people work” (Miller, 2012). Corporate culture is defined as “the collection of beliefs, expectations and values learned and shared by corporation’s members and transmitted from one generation of employees to another” (Hunger & Wheelen, 2011). This culture defines how policies and procedures are established, how supervisors and managers manage their people and how the general atmosphere of the organization is perceived. As with a well-structured organization, if the “culture is compatible with the…

    • 1152 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Question 1 1. I think the “fires” of the statement refers to certain sudden imminent issues these professionals have had to address throughout their careers. These issues have been “career-defining” because they have perhaps been not only sudden, but perhaps entirely unexpected, and have therefore served as learning experiences for the professionals, because they have had to make quick, but crucial, decisions in order to “put the fires out”, so to speak. 2. I believe that the statement “secrets of leadership are found at the bottom” means that leadership is not something that develops once one becomes a manager or achieves any other similar leader-role, or in other words, once one reaches “the top”.…

    • 1627 Words
    • 7 Pages
    Superior Essays
  • Improved Essays

    People have unique personalities determine their behaviour, and similarly, every organisation has its own personality, which is called culture (Robbins & Coulter, 2014, p.77). Organisational culture has a strong influence on the system, structure as well as the performance of companies, which might lead to success or failure depends on the types of culture applied within the organisation. An effective culture is important for any organisations because employees are able to understand their responsibilities and finish the work accordingly. In this academic essay, a brief definition of organisational culture and either positive or negative impacts are discussed in order to investigate the general performance of the workplace. Besides, an explanation…

    • 1139 Words
    • 5 Pages
    Improved Essays
  • Superior Essays

    Corporate Culture Corporate culture is something which defines as the sum of attitude, behavior, beliefs, and tradition of an organization. Corporate culture of any organization decides the way employees think of and the way they behave to any situation in the company. If culture of any company is positive then employees must be having commitment and dedication to their work. In the good corporate culture every body feel connected with the organization goal and having no conflict with the organizational goal. In a good and strong corporate culture there is no acceptability for any behavior patterns which deviates individuals from their organizational goal.…

    • 1244 Words
    • 5 Pages
    Superior Essays
  • Superior Essays

    Organizational Structure

    • 1460 Words
    • 6 Pages

    Organizational structure: Organizational structure refers to how an organization arranges people and jobs so its work can be performed and its goals can be met. It has been described as a mechanism that reduces behavior variability (Weber, 1946; Burns & Stalker, 1961; Mintzberg, 1979), It is a set of policies and rules that determine how the roles, power and responsibilities are assigned, controlled and coordinated, how decisions are made and implemented throughout the organization and how information flows within an organization. There are several organizational structures that can be used according to the needs and strategies of the company: the functional structure, the product/service structure, or the geographical structure.…

    • 1460 Words
    • 6 Pages
    Superior Essays