Importance Of Quality In Healthcare

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Managing Health Care Quality
Health Care in an industry where its achievement will be determined by the quality of care that is delivered. Patients are at the forefront of health care organizations, consequently it is vital that they are receiving superb care since this will determine which facilities they select for their health care needs. Organizations must be up to date with technological advances, and must ensure that the staff is competent to deliver superior care. Overall the Patrons are satisfied with Sunlight Hospital nonetheless; they are discontented with the level care that they receive from the staff. Perhaps the hospital is short staffed and as a result it’s causing the current staff to be extremely busy which prevents them from
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The hospital needs to identify the negative influences that are causing the quality of care to deteriorate. The hospital is comprised of a multidisciplinary staff and although ultimately the management team will be the ones to enforce new procedures to improve quality, they also play a vital role in this undertaking. The key to success in quality improvement is to have the entire workforce involved in the evaluation and planning of the new strategies. Sunlight hospital quality of care can be favorable with the staff’s input and by monitoring and rewarding them as they implement the new techniques in their daily activities. One the other hand, if the hospital cannot identify issues in their current routine, then they will not able to make any required adjustments. Health care in an intricate business where everyone must work jointly to achieve success and if they do not acknowledge ineffective methods that are affecting the quality of service the quality improvement process will …show more content…
Customer value is the key focus, and as they develop processes based on the input of products and/ or services it will ultimately increase profits putting the organization ahead of its competition. Subsequent Sunlight Hospital quality improvement plan is executed; they will improve their position on the health care market. According to Shortell and Kaluzny’s Healthcare Management” A business model is a guide to see how and organization measures up against others in the same industry and use that data to make adjustments to their current plan to ensure that they are creating a valuable organization” (Burns, Bradley, & Weiner, 2012). The hospital can now use this business model which will allow them to comprehend the factors that will add value and their increase their position among

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